Thank you for choosing Ozlife Campers for your upcoming adventure! We would like to explain the credit card pre-authorization process to ensure you have a clear understanding.
What is Credit Card Pre-Authorization?
Credit card pre-authorization is a temporary hold placed on a specific amount of funds on your credit card. This hold ensures that the funds are available to cover potential costs associated with your campervan hire. It is not a charge, but rather a reservation of funds that will be held for the duration of your hire.
Who do we use?
We partner with Stripe platform (stripe.com) to ensure all pre-authorizations and Payment transaction are secure and safe.
Why is Pre-Authorization Required?
Pre-authorization helps us ensure that:
- The hire transaction is complete.
- The vehicle is returned in the same condition without any damages.
- The fuel level is as agreed upon.
- Any traffic infringements, fines, and tolls incurred during the hire are settled.
How Does It Work?
- Temporary Hold: The pre-authorization amount is temporarily held on your credit card. We will not charge your card.
- Duration: This hold remains in place for the duration of your hire.
- Release: Once your hire is complete and all conditions are met, the hold is released, and the funds become available again.
If you have any questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help make your experience as smooth and enjoyable as possible.